Privacy Policy
S.F.S. School, Gajuwaka is committed to protecting the privacy and security of all students, parents, guardians, and visitors. This Privacy Policy explains how personal information is collected, used, stored, and protected while using our online fee payment services and school website.
1. Information Collected
We may collect personal information including the student’s name, parent/guardian name, address, email address, mobile number, admission number, class details, and payment transaction information required to process school fee payments securely.
2. How Information is Used
Your information is used only for processing fee payments, issuing receipts, maintaining student financial records, communicating important fee updates, confirming successful transactions, and providing essential school notifications.
3. Data Security Measures
S.F.S. School, Gajuwaka follows industry-standard security practices. Secure SSL encryption is used during online transactions, and sensitive information is stored in protected systems with restricted access to authorized personnel only.
4. Sharing with Third Parties
Personal information is shared only with trusted payment gateway providers, banks, or authorized service providers strictly for processing online fee transactions. We never sell or misuse your personal information for marketing purposes.
5. Data Retention
Payment records and related information are retained only for the duration required by applicable laws, school administrative requirements, auditing purposes, and financial record keeping.
6. User Rights & Consent
By using the S.F.S. School, Gajuwaka online payment system, you consent to the collection and use of your information as described in this Privacy Policy. Parents may contact the school office regarding any questions, corrections, or concerns relating to personal information.
Refund & Cancellation Policy
If a duplicate payment, failed transaction, or any payment-related error occurs, parents or guardians should immediately contact the School Accounts Department with the transaction details.
- Duplicate payments will be verified before processing refunds.
- Refunds, if approved, will be processed through the original payment method.
- Processing time depends upon the respective bank/payment gateway.
- Transaction convenience charges, if any, may not be refundable.
- The school reserves the right to verify payment information before approving any refund request.